I did not receive all the items I ordered

1. If you are missing an item from your package, it may have been shipped separately. Please review your Order Confirmation to check if each item has a separate tracking number.
   
   1. If all items were shipped using the same tracking number, click here to submit a ticket and attach a copy of the packing slip or any of the paperwork that came in with the parcel so we can further check for you.
      1. If the packing slip or any included paperwork indicates an item is missing, please let us know, and we will promptly arrange to ship the missing item(s) to you.
   2. If the items were shipped separately, please click here to check how to track your remaining parcel.
      1. To check with your local post office, please click here to see the most common carriers.
2. If you're unable to identify if your items were shipped all together or separately, click here to submit a ticket so we can further check for you.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.